Ask us a question or suggest an improvement

At the bottom of the menu, the Support section has three things.

• User guide: this guide.
• Contact support: send us a question or a suggestion.
• Messages: everything you've sent, and our replies.

Ask a question

1. 1Press Contact support. You're on the Ask a question tab.
2. 2Choose what it's about: Bookings, Customers, Drivers, Vehicles, Companies, Quick locations / prices, Invoices, Reports, or Something else.
3. 3Write your message. Add a different email in Reply to if you'd like our answer sent elsewhere; otherwise we use your business email.
4. 4Press Send question.

Suggest an update

Something you wish it did? Use the Suggest an update tab in the same window. Choose the part of Booking Circle it's about and tell us what you'd like, and why. We read every one.

Our replies

We reply by email and in Messages. A number badge beside Messages shows how many replies you haven't read. Open it to read them; new ones are marked New reply. Each message shows whether it's With us, Replied or Resolved.