Password, your data and closing your account
Change your password, download everything, or delete your account.
Go to Settings › Account.
Change your password
Use Change password to set a new one. Forgotten it? On the sign-in page choose Forgot password and we'll email you a reset link.
Change your email address
The Email box at the top shows the address you sign in with. It's also where we send account emails, such as the reminders before your information is deleted. Type the new address and press Change email. To keep your account safe, it takes two steps:
- We email a link to your current address. Open it and press Approve the change.
- We then email a link to your new address. Open it to finish.
Download your data
Download my data gives you a copy of your account and business data, whenever you want one.
Close your account
The Danger zone at the bottom lets you delete your account and everything in it. You're asked to confirm, and we email you a link to make sure it was you.
Related guides
- Your business profile, logo and bank details · What customers see on your emails, documents and invoices.
- Your three months, and what happens after · The free trial, the read-only month, and how to keep your information.
Still stuck? Signed in, choose Support › Contact support, and we'll help.